Shipping
Customs, Duties and Taxes
Our term is FOB Shenzhen which doesn’t include custom fee. You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company.
Free Shipping Policy
Start Date - All Time
End Date - All Time
Order less $50 - You have to pay shipping fee, $10 by default （small package Air）， or $20 by DHL.
Order over $50, less $150 - Your order could enjoy free shipping by small package Air, or $15 by DHL.
Orders over $150 - Your order will enjoy free shipping via DHL. In most cases, it takes 3-5 working days to arrive.
Exceptions - Orders from countries in Zone 9 are over $300 for free DHL shipping. To see a full list of countries in zone 9, click here.
Order less $100 - Shipping fee is $45 by DHL.
Order over $100, less $200 - Shipping fee is $35 by DHL
Order over $200, less $300 - Shipping fee is $25 by DHL
Orders over $300 - Free shipping by DHL
Some of our products come with battery and motor. If DHL is not available to your country, we will change DHL to UPS, Fedex, or special line, depending on your country.
Distributors are not eligible for free shipping.
Shipping Method
|
Shipping Method |
Delivery Time(business day) |
Tracking No |
Weight Limit |
|
DHL |
5-7 |
YES |
No |
|
UPS |
5-7 |
YES |
No |
|
Fedex |
7-10 |
YES |
No |
|
Special line |
10-15 |
YES |
No |
|
Small Packets Air |
15-30 |
YES |
No |
After your package is sent out, you can see your tracking number on our website. We will also inform you via email about your tracking number and tracking link.
Shipping Address
We will ship according to the shipping address you provided, please notify us any address change before we update your tracking number.
Combined shipping
We could help combine shipping of multiple orders, please choose combined shipping method in the latter order and notify us in the comment of the order you want to combine.
Insurance
We do not offer insurance which covers you in the unlikely event that your parcel is lost or damaged by the postal services.
Reception
With standard courier practice, you check the contents of the parcel before signing for your goods. If you do not we can't be held liable for any damage that may have occurred in transit.
Remote region
If you are in a remote area, we will communicate with you by email about the extra cost of freight.